1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you request a service, contact us, or sign up through our website, we may collect personal information such as:
• Full name
• Email address
• Phone number
• Home address
• Details about your property and cleaning needs
b. Non-Personal Information
We may also collect non-identifiable information, such as browser type, operating system, IP address, pages viewed, and usage behavior, to improve our site and services.
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2. How We Use Your Information
We use the information we collect to:
• Provide and manage cleaning services
• Communicate with you about appointments or inquiries
• Send estimates and invoices
• Improve our website, services, and customer experience
• Send promotional emails or updates (only if you’ve opted in)
• Ensure compliance with legal and regulatory requirements
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3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
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4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your user experience, track analytics, and improve functionality. You can adjust your browser settings to decline cookies, but this may affect how certain features function.
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5. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
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6. Your Rights and Choices
You have the right to:
• Access or update your personal information
• Request that we delete your data
• Opt out of marketing communications at any time
• Withdraw consent for us to process your data (where applicable)
To make any of these requests, please contact us at info@shineandspray.com.
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7. Third-Party Links
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with
any third parties.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the site after updates indicates your acceptance of the new terms.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Shine & Spray Pro Cleaners
Email: info@shineandspray.com
Phone: 240-242-7085
Address: 12345 Parklawn Dr, Rockville, MD 20850